Welcome to Kadaltoveedu. This privacy policy (“Privacy Policy”) describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our mobile application, or interact with our online platform. By accessing or using our website, app, or services, you agree to this policy and consent to the collection and use of your personal information as described here.

Company Name: Kadaltoveedu
Contact Number: +91 7708342462
Email Address: kadaltoveedu@gmail.com
Business Location: Chennai, Tamil Nadu, India

We respect your privacy and are committed to protecting your personal information.

2. Information We Collect

We collect information to provide you with a better experience when using our Platform, which includes:

  • Personal Information: Name, email address, phone number, shipping address, and payment details (e.g., credit card information, UPI ID).
  • Payment Information: We use Razorpay to process payments. Razorpay collects and processes your payment details securely on our behalf. We do not store your payment information.
  • Cookies and Usage Data: We collect data through cookies to analyze usage patterns, improve your experience, and offer personalized content.
  • Device Information: We collect information such as your IP address, device ID, and location details.
  • Communication Data: Any information you provide when contacting customer support, participating in surveys, or submitting feedback.

3. How We Use Your Information

We use your information for several purposes:

  • Order Processing: To complete your transactions, process your orders, and deliver the products to you.
  • Customer Support: To respond to your inquiries, feedback, and issues.
  • Personalization: To personalize your experience and send you information about our products, offers, and promotions.
  • Payment Processing: Razorpay processes payment transactions securely on our behalf.
  • Marketing: We may send you updates, newsletters, and promotional offers based on your preferences.

4. Sharing of Your Information

We do not sell your personal information. However, we may share your data with the following parties:

  • Razorpay: For payment processing. Razorpay adheres to its privacy policy for payment-related data.
  • Service Providers: Third-party partners who help us operate our business, including payment processors, logistics companies, and marketing platforms.
  • Legal Compliance: If required by law, we may disclose your information to law enforcement agencies or other government bodies.

5. Security of Your Information

We use a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Update/Correct: Update or correct any incorrect information.
  • Delete: Request the deletion of your personal data by contacting us at kadaltoveedu@gmail.com.
  • Withdraw Consent: You may withdraw your consent to our use of your data by contacting us, but doing so may affect your ability to use certain services on our Platform.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations. After this period, we will securely delete or anonymize your data.

8. Children’s Privacy

Our Platform is not intended for children under 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or post a notice on our Platform. Please review this policy regularly to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Business Address: Chennai, Tamil Nadu, India.

Email: kadaltoveedu@gmail.com

Phone: +91 7708342462