Coupon codes can be applied to non-discounted items or products that qualify for specific promotions. If your cart includes discounted items or exotic meats, the coupon code will not apply. However, if you meet the minimum order value or other criteria, you’ll be able to use the coupon code.

Delivery charges are typically not covered by promotional offers unless specified. Free delivery might apply during certain promotions, so make sure to check for specific terms during checkout.

To cancel an order, please contact us through the “Get Help” option on your order page or reach out directly to our customer support team. You can cancel orders without any fee within a set time limit. After that, cancellation charges may apply. For more information, please check our cancellation policy.

If your order arrives damaged or defective, please reach out to us immediately at the time of delivery by calling our customer service team at +91 7708342462 or emailing us at kadaltoveedu@gmail.com. We’ll assist you with returns or refunds based on the issue.

Orders once packed and processed cannot be refunded, except in cases of damaged or defective items. If you have a quality concern, please contact us within the specified time for assistance.